Shipping in 2026 has stabilized compared to previous years. Here is what US buyers can expect.
Standard Shipping: 12-18 business days. Includes tracking from dispatch to delivery. Cost varies by weight and destination.
Express Shipping: 5-8 business days. Recommended for time-sensitive orders. Cost is approximately 2x standard shipping.
Tracking: All shipments include tracking numbers. You can monitor progress through the carrier's website. Updates occur at major transit points.
Customs: US orders under $800 are typically duty-free. Items may be subject to inspection, which adds 1-3 days to delivery.
Packaging: Standard poly mailers for clothing. Boxes for shoes and fragile items. All packages are discreet.
Lost Packages: If tracking shows no movement for 14 days, contact customer service. Replacement or refund options are available.
Peak Season: November through January adds 3-5 days to all shipping times. Order early for holiday needs.
Address Accuracy: Double-check your shipping address before confirming. Incorrect addresses are the leading cause of delivery delays.
